Koprez® is only available on www.koprez-us.com. 

While we're based online, we offer a 30-day trial, so you have plenty of time to try your garments in the comfort of your home.

Follow our washing instructions to keep yourself out of a stinky situation:

Many braces on the market are made of neoprene - a synthetic material used to make wetsuits - or similar materials. Neoprene doesn’t “breathe” and traps sweat, which leads to unpleasant smells and breeding grounds for bacteria.

Koprez® products are different because they’re made of high-quality knitted material. Knitted braces are more durable, moisture-wicking, and can be easily washed in a regular washing machine.

• Machine or hand wash cold

• Mild detergent
• Tumble dry low
• Do not bleach
• Do not iron
• Do not use softeners
• Do not dry clean

**If the product has a velcro strap (like the Knee Sleeve), please make sure that it is not attached to the knit, but on the same type of material - (Closure on closure, Strap on Strap)

All orders will be dispatched from our warehouse within 1 business day.

Free Shipping will be automatically applied for orders above $60.

For customers within the United States, orders should arrive between 1-5 business days

For international customers, orders should arrive between 5-15 business days, depending on location. 

*We do not ship orders on Sundays. A tracking code will be sent by email immediately when the parcel has been sent out.

*All delivery estimates exclude customs and clearance delays for international orders.

**Shipping timelines are based on estimates from our carriers (DHL, FedEx, and others). We can't guarantee delivery dates or be held liable for delays caused by weather, natural disasters, or other circumstances beyond our control.

Confident in our quality, all Koprez® products come with a 30-day trial. The trial starts upon receiving the package. If there is dissatisfaction with the purchase, email support@koprez-us.com, and a full refund will be arranged.

• All claims made after the 30 days trial are no longer eligible for refunds or exchange

• To qualify for the refund, items must be in the same condition as received.

• Please note that items that are damaged will not be eligible for refunds.

item. Only exchanges for items that are defected or damaged upon arrival will be accepted.

*This does not include items that are dirty, broken, damaged or stained after being used.

After contact, please send the unwanted item. Upon receipt of the article, a replacement will be shipped out, if available. If a replacement is not available, the full purchase price of the item will be refunded.

Note that shipping costs are non-refundable. 

This policy does not cover orders with the wrong shipping address.